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Privacy policy

mHero GmbH has created the SQIN app as a freemium app. This SERVICE is provided free of charge by mHero GmbH. and without obligation and is intended for use in unaltered condition.

This page is used to inform visitors about our policies regarding collection, use and disclosure of personal data if someone has decided to use our service.

By using our service, you consent to the collection and use of information in relation to this Instruction. The personal data we collect is used to provide and improve the service is used. We will not share or use your data for any other purposes than those described in this Privacy Policy.

The terms used in this Privacy Policy have the same meaning as in our General Terms and conditions that can be accessed at SQIN, unless otherwise specified in this Privacy Policy.

Information Collection and Use

For a better experience while using our service, we may require you to provide us with certain provide identifiable personal information. The information we request will be used by and used as described here.

Depending on the type of service (e-mail, telephone, personal or otherwise), different data will leak different sources. Most of the data processed by us are communicated to us by you yourself when you services or contact us, for example when you register or create your profile. However, we also receive technical data that occurs during interaction with our services. Through our own data analyses we collect further data (e.g. in the context of surveys). If necessary, third parties may receive anonymous and aggregated data about you.

The App uses third party services that may collect information that can be used to identify you.

Use of Data

The principles of data protection law for the processing of personal data are always our top priority. These are for example the purchasing process or the provision, personalization and development and scientific research (e.g. machine learning, artificial intelligence and deep learning), as well as optimizing our business processes and services. Furthermore, the data is used for personalized services.

Personalized Services

The development and provision of personalized functions and services is our top priority. We can offer you a an individual shopping experience and an offer tailored to their interests. Your data will be used to develop this service.

Furthermore the data can be used for personalized advertising. In this case, data is evaluated anonymously for us and our brand partners. This enables us to advertise in a targeted manner and to provide you with products and offers that are as tailored as possible. This brings us closer and closer to your needs.

Protocol data

We would like to point out that every time you use our service, in case of an error in the app, Collect data and information (about third party products) called log data. This Protocol data may include information such as the IP (Internet Protocol) address of your device, the device name, the Operating system version and the configuration of the app at the time of use, as well as the time and date Your use of the Service and other statistics.

How is my data protected?

Your personal data is securely transmitted by us using encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Furthermore, we secure our websites and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

When will my personal data be deleted?

We will store your personal data for as long as it is necessary for the purposes stated in this privacy policy, in particular to fulfill our contractual and legal obligations. If necessary, we will also store your personal data for other purposes if and for as long as the law allows us to continue storing it for specific purposes, including the defence of legal claims.

Registration and Authentication

Firebase authentication
Personal data: e-mail address; password

Device permissions for access to personal data

Device permissions for access to personal data
Personal data: Camera permission

Face Scan

SQIN will ask for your permission (for "access to camera") before the Face Scan can be performed. If you agree, the app will receive the camera image from your device. Then you can scan your face by taking a photo of the face. We will use this photo for the further development of our app using Machine Learning. When you upload photos, you give the rights to the photos to mHero GmbH. You have the option to completely remove the photos from the Face Scan at any time using the "Delete scanned faces" option in the app settings so that we can no longer use them for machine learning. If you have any questions about this, you can of course contact mHero GmbH at any time.

Push Notification

This application can send push notifications to the user in order to comply with the privacy policy to achieve the goals described above.
In most cases, users can unsubscribe from receiving push notifications by device settings, such as the notification settings, and then you can change these settings for these Change application or all apps on the respective device.
Users must be aware that disabling push notifications increases the usefulness of these application can be affected.

Changes to this Privacy Policy and Contact Persons

As we continue to develop our websites and apps and implement new technologies to enhance our service to improve our service to you, changes to this privacy statement may be necessary. We therefore recommend that you to re-read this privacy policy from time to time.


Cookies are files with a small amount of data, usually used as anonymous unique identifiers become. These websites that you visit are sent to your browser and stored in your device's internal memory.

This service does not explicitly use these "cookies". However, the app may use third-party code and libraries use the "cookies" to collect information and improve their services. You have the option, either accept or reject these cookies and learn when a cookie is sent to your device. If you refuse our cookies, you may not be able to use some parts of this service.

Service Provider

We may employ third-party companies and individuals for the following reasons:

  • to enable our service;
  • to provide the service on our behalf;
  • to provide service-related services; or
  • to help us analyze how our service is being used.

We wish to inform users of this service that third parties may have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obliged to not to disclose information or use it for any other purpose.


We appreciate your trust in us to provide you with your personal data and therefore we strive to commercially available and acceptable means. But remember that no method of transfer over the Internet or electronic storage is 100% secure and reliable, and therefore we can cannot guarantee absolute safety.

Links to other websites

This service may contain links to other websites. When you click on a link from a third-party site you will be forwarded to them. Please note that these external sites are not operated by us. From For this reason, we strongly recommend that you check the privacy policy of these websites. We do not have control over and are not responsible for the content, privacy policy or practices of third party websites or services.

Data protection for children

These services are not intended for persons under the age of 13. We do not knowingly collect personal data and information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete this information immediately from our servers. If you are a parent or legal guardian and you are aware that your child is giving us personal data, please contact us so that we can take the necessary steps to Ensuring the protection of the child can be initiated.

Changes to this Privacy Policy

We may update our privacy policy from time to time. For this reason, we recommend that you check this page regularly for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes will be effective after they are posted on this page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please do not hesitate to contact us at the following address: mHero GmbH Prager Stra├če 2b 01069 Dresden.